The TV Needs a Digital Add-on: How Multi-screening Fosters Engagement, Social Interaction and Immersion (an Exploratory Study in Portugal)

Autors/ores

  • Patricia Dias Catholic University of Portugal
  • Inês Teixeira-Botelho Catholic University of Portugal

DOI:

https://doi.org/10.7203/rd.v0i2.48

Resum

The proliferation of digital technologies, along with increasing rates of adoption of the internet and mobile devices, are reconfiguring the contemporary media landscape and fostering new usage practices. The television is undergoing a remediation or hybridization process, as content becomes transmedia and viewers become multiplatform. This paper focuses on multi-screening, i.e. the use of screened devices during television viewing. The aim of this research is identifying the most common multiscreening practices and the motivations, uses and gratifications behind those behaviors. Our theoretical framework articulates a discussion of the concept of multi-screening itself, along with a description of the most common multiscreening practices, with an overview of previous research in the Mobile Communication subfield on the motivations for mobile phone adoption and use. Our empirical work consists of focus group discussions with multi-screeners, exploring the goals, needs, preferences and expectations associated to these practices. Our results identify two main types of motivations for multi-screening: utilitarian (associated with making a better use of time and being more effective in accomplishing tasks) and affective (related to a constant and pressing need of being up-to-date with what is going on in the world and being connected to one’s network of close relationships). Mobile devices add a digital layer to television viewing, and this layer is more often unrelated to television content than related.

Referències

Ainasoja, M., Linna, J., Haikilla, P., Lammi, H. and Oksman, V. (2014): “A Case Study on Understanding Second Screen Usage during a Live Broadcast”. In UBICOMM 2014 Proceedings [online] http://goo.gl/epv9qx

Anacom (2013a):“Relatório serviços móveis – 4o trimestre de 2014”. In Anacom. [online]

http://goo.gl/taJbZo

Anacom (2013b): “Relatório serviço de televisão por subscrição – 4o trimestre de 2014”. In Anacom. [online] http://goo.gl/xIDPhT

Anacom (2013c): “Relatório serviço de acesso à internet – 4o trimestre de 2014”. In Anacom. [online] http://goo.gl/V1d3Bb

Andò, R. (2014): “What does TV actually mean? New consumer experiences and generations”. In Journal of Audience and Reception Studies, n. 11 (2). [online] http://goo. gl/lO3gBC

Avendaño, C. (2011): La televisión y sus nuevas expresiones. In Comunicar. Vol. XVIII, no 36(1). [online] http://goo.gl/iVBMue

Bellman, S., Rossiter, J., Schweda, A. and Varan, D. (2012): “How Co-Viewing reduces the E ectiveness of TV Advertising”. In Journal of Marketing Communications, vol. 18 (5). [online] http://goo.gl/EegF6T

Bellman, S., Robinson, J., Wooley B. and Varan, D. (2014): “The E ects of Social TV on Television Advertising E ectiveness”. In Journal of Marketing Communications. [online] http://goo.gl/QB3NlZ

Carr, N. (2010): The Shallows: What the Internet is Doing to Our Brains. USA: W.W. Norton.

Castells, M. (2009): Communication Power. Oxford: Oxford University Press.

Cheng, Y., Liang, J. and Leung, L. (2014): “Social Network Service Use on Mobile Devices: An examination of grati cations, civic attitudes and civic engagement in China”. In New Media and Society, n. 30. [online] http://goo.gl/bfCEHA

Choi, Y.K., Kim, J., McMillan, S. (2009): “Motivators for the Intention to Use Mobile TV: A Comparison of South Korean Males and Females”. In International Journal of Advertising, n. 28 (1), pp. 147–167. [online] https://goo.gl/LvutWC

Chorianopoulos and Lekakos (2008): “Introduction to Social TV: Enhancing the Shared Experience with Interactive TV”. In International Journal of Human-Computer Interaction, vol. 24 (2). [online] http://goo.gl/OS1srr

Colás, P., González, T. and Pablos, J. (2013): “Juventud y redes sociales: Motivaciones y usos preferentes”. In Comunicar, no 40, v. XX. [online] http://goo.gl/hBnIFY

Courtois, C. and D’Heer, E. (2012): “Second Screen Applications and Tablet Users: Constellation, Awareness, Experience and Interest”. In Proceedings of the 10th European Conference in Interactive TV and Video. [online] http://goo.gl/7R9qoR

Damásio, M.J., Henriques, S., Teixeira-Botelho e Dias, P. (2013): “Between M-internet Users and Stakeholders: Convergence or Divergence?”. In Lugmayr, A., Dal Zotto, C. e Ferrell Lowe, G.., Convergent Divergence? – Cross-Disciplinary Viewpoint on Media Convergence. Heidelberg: Springer-Verlag.

Dias, P. (2008): O Telemóvel e o Quotidiano. Lisboa: Paulus Editora.

Dias, P. e Teixeira-Botelho, I. (2014): “Is the Second Screen Becoming the First? An Exploratory Study of Emerging Multi-screening Practices”. In: Blashki, K. e Xiao, Y., Proceedings of the International Conferences on Interfaces and Human Computer Interaction 2014, IADIS.

Ducheneaut, N., Moore, R., Oehlberg, L., Thorton, J. and Nickell, E. (2008) “Social TV: Designing for Distributed, Sociable Television Viewing”. In International Journal of Human Computer Interaction, vol. 24 (2). [online] http://goo.gl/IOGLSi

Eriksson Consumer Lab (2012): “TV and Video: An analysis of Evolving Consumer Habits”. Eriksson Consumer Lab. [online] http://goo.gl/p8Y9WJ

Evans, E. (2011): Transmedia Television: Audiences, New Media and Daily Life. New York: Routledge.

Garcia, M.C. and Valdivia, A. (2014): Prosumidores mediáticos. Cultura participativa de las audiencias y responsabilidad de los medios. In Comunicar. Vol. XXII, no 43 (2). [online] http://goo.gl/enwPHO

Giglietto, F. (2014): “Second Screen and Participation: A content Analysis on a Full Season Dataset of Tweets”. In Journal of Communication, vol. 64 (2), pp. 260-277.

Google (2012a): “Our Mobile Planet: Understanding the Mobile Consumer”. In Google Think Insights. [online] http://goo.gl/8mkA8G

Google (2012b): “The New Multi-screen World: Understanding Cross-platform Computer Behavior”. In Google Think Insights. [online] http://goo.gl/cblN2f

Guerra, I. (2006): Pesquisa Qualitativa e Análise de Conteúdo. Lisboa: Princípia.

Haridakis, P. and Hanson, G. (2009): “Social Interaction and Co-viewing with YouTube: Blending Mass Communication Reception and Social Connection”. In Journal of Broadcasting & Electronic Media, vol. 53 (2). [online] http://goo.gl/AcI6iN

Jayawardhena, C. and Korsah, K. (2011): “Mobile Economic Time: The New Business Opportunity Resulting from the Increased Adoption of Mobile Devices”. California: CA Technologies. [online] http://goo.gl/KdVHvA

Jenkins, H. (2006): The Convergence Culture: Where Old and New Media Collide, New York: New York University Press.

Katz, J. and Aakhus, M. (2002): Perpetual Contact: Mobile Communication, Private Talk, Public Performance, Cambridge: Cambridge University Press.

Leung, L. and Wei, R. (2000): “More than just Talk on the Move: A Use-and-Grati cation Study of the Cellular Phone”. In Journalism & Mass Communication Quarterly, n. 77 (2), pp. 308-320. [online] http://goo.gl/FXMCB1

Levinson, P. (2004): Cellphone: The story of the world’s most mobile medium and how it has transformed everything!. New York: Palgrave MacMillan.

Lin, T. (2013): “Convergence and Regulation of Multi-screen Television: The Singapore Experience”. In Telecommunications Policy, vol. 37 (8), pp. 673-685.

Ling, R. (2004): The Mobile Connection: The Cell phone’s Impact on Society, EUA: Morgan Kau man.

Ling, R. (2008): New Tech, New Ties: How Mobile Communication is Reshaping Social Cohesion. Cambridge: The MIT Press.

Ling, R. and B. Yttri (2002): “Hyper-coordination Via Mobile Phones in Norway”. In Katz, J. and Aakhus, M. (eds.), Perpetual Contact, Mobile Communication, Private Talk, Public Performance. Cambridge: Cambridge University Press, pp. 139-169.

Ling, R. and Campbell, S. (2011): Mobile Communication: Bringing us together, tearing us apart. New Brunswick: Transaction Publishers.

Lotzt, A. (2007): The TV will be Revolutionized. New York: NYU Press.

Mascheroni, G. and Ólafsson, K. (2014): Net Children Go Mobile: risks and opportunities.

Milano: Educatt.

McLuhan, M. (1994 [1964]): Understanding Media: The extensions of man. Cambridge: The MIT Press.

McLuhan, M. and Powers, B. (1986): The Global Village: Transformations in worldlife and media in the 21st century. New York: Oxford University Press.

Medrano, Aierbe and Orejudo (2009): “El Per l de Consumo Televisivo en Adolescentes: Diferencias en función del sexo y estereotipos sociales”. In Infancia y Aprendizaje: Journal for the Study of Education and Development, vol. 32 (3). [online] http://goo.gl/AdTqbr

Méndiz, A., Aguilera, M. and Borges. E. (2011): “Actitudes y valoraciones de los jóvenesante la TV móvil”. In Comunicar, no 36, v. XVIII. [online] http://goo.gl/uHAHuN

Microsoft, (2013): “Connected Experiences, Cross-screen Engagement: Multi-screen Pathways Reveal New Opportunities for Marketers to Reach and Engage Consumers”. [online] http://goo.gl/NU4n16

Muros, B., Aragón, Y. and Bustos, A. (2013): “La ocupación del tiempo libre de jóvenes en el uso de videojuegos y redes”. In Comunicar, no 40, v. XX. [online] http://goo.gl/ K36HyV

Nielsen (2014): “The Digital Consumer”. In Newswire. Nielsen. [online] http://goo.gl/ DlCw9m

Paek, Hove and Jeon (2013): “Social Media for Message Testing: A multilevel Approach to Linking Favourable Viewer Responses with Message, Producer, and Viewer In uence on YouTube”. In Health Communication, vol. 28 (3). [online] http://goo.gl/EMq5tM

Phalen, P. (2012): “Audience Behavior in the Multi-screen ‘Video-verse’”. In Journal of Multimedia, vol. 14 (2), pp. 141-156.

Proulx, M. and Shepatin, S. (2012): Social TV: How Marketers Can Reach and Engage Audiences by Connecting Television to the Web, Social Media and Mobile. New York: Wiley.

Quintas, N. and González, A. (2014): “Audiencias activas: participación de la audiencia social en la televisión”. In Comunicar. Vol. XXII, no 43 (2). [online] http://goo.gl/T7068m

Reeves, B., Lang, A., Kim, E.Y., and Tatar, D. (2009): “The E ects of Screen Size and Message Content on Attention and Arousal”. In Media Psycology, vol. 1 (1). [online] http://goo.gl/K77DGU

Riedler, Köbler, Goswami and Krcmar (2013): “Tweeting to Fells Connected: A model for social connectedness in online social networks”. In International Journal of Human- Computer Interaction, vol. 29 (10). [online] http://goo.gl/JqvGEG

Ruiz, F.J. and Belmonte, A.M. (2014): Los jóvenes como usuarios de aplicaciones de marca en dispositivos móviles. In Comunicar. Vol. XXII, no 43 (2). [online] http://goo.gl/ fJvLbV

Saxbe, D., Graesch, A. and Alvik, M. (2011): “Understanding Television as a Social or Solo Activity: Understanding families’ everyday television viewing patterns”. In Communication Research Reports, vol. 28 (2). [online] http://goo.gl/6XQXHq

Shin, D.H., Hwang, Y. and Choo, H. (2013): “Smart TV: Are they really smart in interactinig with people? Understanding the interactivity of Korean Smart TV”. In Behaviour & Information Technology, vol. 32 (2). [online] http://goo.gl/VlkgW8

Shirky, C. (2010): The Cognitive Surplus: Creativity and generosity in a Connected Age. New York: Penguin Press.

Smith, A. and Boyles, J.L. (2012): “The Rise of the ‘Connected Viewer’”. In Pew Internet & American Life Project, Pew Research Center. [online] http://goo.gl/AtnzYm

Sta ord, T. and Gillensen, M. (2014): “Motivations for Mobile Devices: Uses and Grati cations for M-commerce”. In Proceedings of the Third Annual Workshop on HCI Research. [online] https://goo.gl/8Xqoa7

Székely, L. (2015): “The Typology of Multitasking Activity”. In European Journal of Communication, n. 30 (2). [online] http://goo.gl/rykRBc

Tapscott, D. (2008): Grown Up Digital: How the net generation is changing our world. New York: McGraw-Hill.

Van Cauwenberg, A. (2014): “TV No Longer Commands Our Full Attention: E ects of Second-screen Viewing and Task Relevance on Cognitive Load and Learning from News”. In Computers in Human Behavior, vol. 38, pp. 100-109.

Vincent, J. (2005): “Emotional Attachment to Mobile Phones: An Extraordinary Relationship”, Hamill, L. and Lasen, A. (eds.), Mobile World: Past, Present and Future, United Kingdom: Springer.

Voorveld, H. and Viswanathan, V. (2013): “An Observational Study on How Situational Factors In uence Media Multitasking with TV: The role of genres, dayparts and social viewing”. In Media Psychology. [online] http://goo.gl/1UnW1D

Xu, H. and Yan, R.N. (2011): “Feeling Connected Via Television Viewing: Exploring the Scale And Its Correlates”. In Communication Studies, vol. 62 (2). [online] http://goo.gl/ mRb00r

Wei, R. Karlis, J. and Haught, M.J. (2012): “Apps, Apps and More Apps: A Uses and Grati cation Study of App Use”. In Annual Meeting of International Communication Association. [online] http://goo.gl/mEv1jl

Wellman, B. (2014): Networked: The New Social Operating System. Boston: The MIT Press.

Publicades

2016-05-11